Crises are often unexpected events that can be brought on by an internal employee or intruder. Unfortunately, it is often our co-workers that are the ones in crisis and threatening violence to other staff members. The early recognition that a potential crisis is imminent can lead to effective action and prevent or at least reduce its impact. Every day, people are called upon to intervene with a person in crises which may become dangerous if not de-escalated properly.
This course will teach you how to:
"Given the times we live in, we wanted to provide our employees with the knowledge and training they need to recognize danger and react in the best way possible. He presents in an easy to understand manner, giving employees valuable information, stressing ‘awareness and preparedness’ rather than fear.”
Goal: To ensure every employee understands the proper way to behave and interact with other employees in a modern professional workplace.
Objective: The student will understand how the words, gestures, and comments they use in the workplace can cause others to feel uncomfortable, demeaned, or afraid and how to interact appropriately.
Success Criteria: The students will have a clear understanding of proper behavior in the workplace
Goal: The student will understand the need for being a productive, cooperative team member that works for the good of the team in a way that promotes the mission of the team in the workplace.
Objective: The student will learn how to address personality differences, and work styles and overcome problems when working with other people on a team to accomplish their goals.
Success Criteria: The student will be able to articulate problems solving strategies for dealing with other people on a team, as well as understand the value of working as a unit to accomplish goals.
Goal: The student will understand what elements are needed to make a professional, memorable, and effective presentation.
Objective: Students will be able to create a presentation of value and present it in a way that the audience finds enjoyable and memorable.
Success Criteria: The student will be able to make and dmeomstart6e a short presentation using the elements taught I the class.
